Frequently asked questions

How do I get more reports?

For security purposes, FreeBrokerCredit has set limits on the number of free reports that a user can access in one day. While we made every effort to set these limits so that they would not be confining to the average user, we understand that some people may require more access. If you would like to request an increase to your limit, press here.

What is a credit score?

A credit score is a rating system using a compilation of data such as pay history and number of years in business. Creditors use this type of rating, or score to determine likelihood of payment on future debts.

Why do some companies have no score?

Credit score data is collected from trade creditors that choose to share their data. If there is no score for your company, or one that you are researching, it may be that there is currently no data being reported by any of the trades associated with that company.

What does 'Too New' mean?

Companies that are new generally do not have a credit score. Credit scores are based on a proven history of payment practices. If a company does not have at least one year of payment activity, there is little to no data with which to formulate a score.

How do I improve my score?

You can improve your credit score in two ways. One, always pay your vendors and carriers within terms. Slow payment is the #1 reason for poor credit scores. Your score is also based, in part, on your company's tenure. The longer you have been in business, paying vendors and carriers in a timely fashion, the better your credit score will be.

What if I disagree with the information on my report?

If you feel that information on your report is inaccurate, FreeBrokerCredit will research the information on your report for a charge of $49.95. Simply complete the Investigation Request form and mail it to the address on the form. Allow 3 to 6 weeks for a response. Investigation Request

What if I'm trying to register, but it's saying that my MC# is invalid?

Our MC#'s are pulled directly from the Federal Motor Carrier Department of Safety. If you have a new MC#, there is typically a 30 to 60 day lag for the DOT to update their records.

What if my address is incorrect?

Our address data is pulled directly from the Federal Motor Carrier Department of Safety. If you would like to update you records now, press here for a link to the DOT.

If you would like to continue with your registration and make your changes later, press here.

What if I didn't receive my password in my email system?

Sometimes email systems don't let our emails through or there are other problems that can occur. Just press here and you can send us an email letting us know you didn't get your password. We'll get make sure you get your password so you can start using FreeBrokerCredit.com.